This module offers an in-depth exploration of flat rate billing, a transformative billing strategy that offers predictability and simplicity in financial transa

Course Introduction

Overview of modern business billing practices

What is Flat Rate Billing

9 Step Process

Can You Do This With Customer Owned Equipment

4 Tips For Starting

Example From France

Introduction to Flat Rate

Understanding and Implementing Flat Rate Billing

This section covers the steps you need to take to make sure that the contract is properly priced and meets the customers needs.

Gather all the Data

Involve Department Heads

Use Tools Calculator

Smart Surveys

Sales Calculator

Show Customer Value Before The Assessment

The Process

This module covers the various tools you will find helpful in crafting a winning proposal.

Quote Builder

Sample contract

Pricing Calculator

Quiz on Contracts, Calculator and Proposals

Calculators, Quote Generator, Sample Contract

This lesson reviews the key selling points, objections, and how to manage them.

Purple Cow

Real Life Example - Earl Everson

Flat Rate Specialist

Compensation Plan

Keep The Value Proposition Simple

Flat Rate Marketing Materials

I Don't Want Rules

Be A Thought Leader Go Social

I Do Not Want An Assessment

Get Certified

Customers to Avoid

Devices to Avoid

Customers Will Pay More

Zero Ownership

Sticky Customers

Predictable Invoices

What's the Catch

Page Revenues are Lower

Sales People are Leaving

Pay More

When Not to Use Rules

Mega Dealers

Marketing Basics

Objections

Margins Are Lower

Its Too New

Improved Security

I only Want to Pay for What I Use

I Need 3 Quotes

Improve Service Performance

Ink Is A Disruptor

I Have Minimums

Sales and Marketing Quiz

Sales and Marketing Musts

This covers factors associated with the equpment

Everything Is A Cost

What Is Old Is New

RRPM is King

Replace With An Approved Device

Right Sizing Equipment

Standardize the Fleet

Use Good Data

Example Data

Add Software

First Call Efficiency

Improving Service Performance

Optimize Everything

Hardware and Software

This module helps you understand the costs involved and how to quote proposals that are fair to the dealer and client.

Cost Certainty

Service Costing Demo

Elements Of A Good Quote

Sample Quote Calculator

Costing And Quoting Quiz

Costing and Quoting

This module reviews the options for writing contracts, and also the potential financing options

Contract fundamentals

Detail Software Rules

Keep Terms and Conditions Simple

Working With A Leasing Partner

Overages

Contracts and Financing Quiz

Contracts and Financing

This module will cover why reviews are important, and also how to look for opportunities to expand your business with existing clients

Non Print Related Needs

Review Flat Rate as Contracted

Review Business Goals

Review New Workflow Offerings

Ask For Referrals

Upselling and Quarterly Business Reviews

Upselling and Quarterly Review

This module takes a look at the infrastructure necessary to support Flat Rate Billing

Training and Involvement

Accounting and Billing

Commissionable Earnings

Periodic Business Reviews

Service Profitability

Back Office Review

Back Office

Flat Rate Certified

Converged Services Market Stats

Making The Leap

Converged Services Review

Converged Services Quiz

Converged Services

A self paced learning experience designed to help office equipment dealers master the process of creating and implementing a Flat Tate Progam

Flat Rate Academy

Basic

travelingwithachair

Primary Menu

Flat Rate Academy

Kenneth Edmonds

Course content

Includes